FAQS

CHAP CHAP SNACKS is the perfect subscription box to satisfy your snack cravings. We offer a variety of different snacks so each month, you can choose what type of snack to receive from a variety of different items, ranging from chips and pastries to dehydrated fruits.

 

CHAP CHAP SNACKS is a Black Women-Owned business proudly located in Ottawa, ON (Canada).

Chap Chap Snacks is about putting the adventure in your day.

We offer the experience and the convenience of freshly made African-inspired snacks delivered to your door monthly.

Each month you will receive a variety of snacks along with some exciting facts about an African country and a collectible item (Subject to availability).

All of our snacks are packed in a facility that also processes various allergens which include but not limited to: peanuts, tree nuts, wheat, milk, soybeans (soya), eggs, and sesame.

 

If you have specific dietary requirements that require ingredients to be separated in the kitchen, this is something that we cannot guarantee due to cross-contamination with other ingredients.

We ship ONLY in Canada. Any address that can receive Canada Post Mails can receive a Chap Chap Snacks box. However, please note that we will only ship to physical addresses only, not to PO Boxes.

Once your order is handed off to our shipping partners, we will send you an email with the tracking link so you can follow your order! Your tracking number will become active within 12 hours.

We are sorry. We are unable to accept returns as it is an edible product.

Please check our return policy HERE

We’re committed to making sure your experience with our brand is memorable for all the right reasons. To help, we’ve designed an easy-to-use guide to make sure you get the most out of your experience and that you get a little something extra every time.

 

1. DISCOVER: Try our exciting recipes, get exclusive offers on our products and food adventurer’s advice!

2. PLAY: Take part in our monthly games, refer your friends, collect points and redeem them for delicious rewards!

3.SHARE: Remember to leave us a review. We want to hear about your experience and it will help us spread the words!

SATISFY YOUR CRAVINGS FOR GREAT TASTE AND ADVENTURE

Mix of snacks
Mix of snacks